The AutoZone Concept:
Today’s society requires an acute focus and awareness of customer satisfaction. Brand awareness is at its highest levels yet, and ‘service’ is a word on everybody’s lips. With AutoZone satisfying all of the above needs, the word ‘AutoZone’ means more feet come into your store.
To ensure that you have the tools needed to satisfy your customer’s every need, we offer a variety of advantages and services.
These include:
- AutoZone is a well established brand in the market place, giving your store instant recognition as the ‘Automotive Store of Choice’ in your area.
- With an excess of 160 stores nationwide, we are able to take advantage of bulk discounts, offering you better value.
- AutoZone has access to the widest range of products in the premium brands and our own range of Exclusive Brands. This gives you the opportunity to differentiate your store from the competition, and allows you to increase your margins.
- We have a dedicated VIP Loyalty Programme designed to encourage cash customers to return to your store repeatedly.
- In conjunction with a retail optimisation consultancy, AutoZone will assist you to find the best location for your store. This will ensure that your store is placed in the highest catchment area, and guarantees more feet coming into your store.
- Our Store Development Team can design and customise a store layout, with floor plan, to suit your location, your needs and your market
- With the close backing of Super Group, Africa’s Logistics Giant, we offer all our members access to a world-class supply chain, ensuring your store always has the parts your customers require in stock.
- With immediate access to our progressive I.T computer system, ordering products is always ‘just a click away’.
- Our long history in the market place means that we have well-established and strong working relationships with the preferred suppliers in the automotive parts industry.
- AutoZone’s Marketing Department is continually building the AutoZone brand with leaflets, television advertising and various other promotions. This means that your customers are always being reminded that AutoZone is the best place to shop for automotive parts.
- The AutoZone Family includes the AutoZone Service Centre, which can assist you with developing and launching your new store. Other facilities available to you include our multi-media Call Centre, our Legal Department, our Buying Department, as well as a Marketing Department.
- AutoZone has a dedicated Buying Department that ensures that you are supplied with the best quality products at the best prices.
- Our product range now lists over 90 000 SKU’s, and our world-class warehousing facility makes it possible for you to order all of them from just one place.
- AutoZone has negotiated special rates and services from major financial institutions, ensuring that banking and financial services are more accessible and affordable to you.
- Our strong sense of Family has ensured that your employees will have access to improved services such as pension funds, funeral cover and health care.
- AutoZone has recently opened their new Business Skills Development Training Centre, which offers you additional training in a range of business skills. This training ranges from Catalogue Training to Income Statement Analysis and much more.
- With AutoZone being part of Super Group we can also offer you the opportunity to purchase fleet vehicles, with all the bells and whistles, from our sister company, Fleet Africa
For more information on becoming a member, please contact the AutoZone National Call Centre: 086 11 22 111
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BECOME A MEMBER
